Looking for a career change which better reflects your passion? Have you ever thought about working to improve and save the lives of companion animals who are suffering in Atlanta? Take this opportunity to check us out now! LifeLine Animal Project at Fulton County Animal Services currently has the following job openings:

 

Reports to: Animal Care Manager

Contribute to the physical and emotional health of LifeLine Animal Project’s shelter animals by applying the principles of animal behavior science in evaluating how animals interact with each other and their environment. Develop behavior training plans. Train staff, volunteers, and foster parents to implement behavior plans which benefit the physical and emotional well-being of the animals in our care.

Essential Duties and Responsibilities:

  • Create behavior plans as needed. Coordinate with Kennel and Placement staff to implement plans and ensure these plans are followed.
  • Work closely with the Volunteer Coordinator to organize and oversee volunteers who are assisting with behavior plan implementation. Train volunteers as needed.
  • Receive referrals from the Foster Coordinator for assistance with animals in foster care.
  • Coordinate with Community Caseworkers to advise and assist pets and owners in the community.
  • Work with foster parents to create and implement behavior plans for foster animals.
  • Train Shelter staff and volunteers concerning reading animal body language and behavior warning signs, proper training techniques using positive reinforcement, and enrichment activities.
  • Assist with Dogs Playing for Life play groups.
  • Consult with Kennel Manager and Manager of Placement Services to identify animals that do not have placement options.
  • Keep detailed, organized records concerning animal evaluations, training plans, staff training, and foster parent contacts. Produce reports as needed.
  • Participate in Placement team activities. Back-up Placement positions as needed.
  • Assist with behavior needs at other LifeLine locations as needed.
  • Participate in euthanasia decisions with management team and support staff.
  • Use shelter database systems to write animal behavior plans.
  • Desired Skills:

    • Excellent customer service skills.
    • Extensive knowledge of dog and cat behavior, training, and animal breed recognition.
    • Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases.
    • Organized with excellent recordkeeping skills.
    • Ability to handle dogs and cats and occasionally other animals of all sizes, ages, temperaments and needs safely and appropriately.
    • Ability to work effectively with a team or individually. Must be self-starter.
    • Ability to remain calm and empathetic in stressful situations.
    • Ability to lift 50 lbs to waist height.

    Qualifications/Educational Background:

    • Minimum of high school diploma
    • Animal Behaviorist certification from a nationally recognized program.
    • Three plus years experience in animal-related field preferably demonstrating behavior modification knowledge.
    • Must be available to work on weekends.
    • Must pass background check and drug screening.

    To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Reports to: Adoption Supervisor

Responsible for counseling the public about potential pets for adoption; reviewing adoption applications submitted by the public based on written guidelines; receiving adoption fees and updating the software system with information necessary to complete the adoption. Also responsible for tasks which help to increase the number of adoptions such as photo taking and social media posts and other tasks as assigned.

Essential Duties and Responsibilities:

  • Answer emails and phone calls from the public regarding pets for adoption in a prompt, professional and informative manner.
  • Provide information to potential adopters about housetraining methods, the need for puppy/kitten follow up shots/yearly veterinary care/heartworm prevention and other pet related information.
  • Answer questions from the public about pets for adoption including the behavior of specific breeds, dog and cat behavior, pet care, whether a specific pet would be good with children or other dogs and other pertinent information.
  • Review adoption applications submitted by the public to determine if the applicant meets written adoption guidelines. Approve or deny the application for adoption in a professional manner. Ask questions of the applicant if necessary to clarify information on the written adoption application.
  • Write the clinic transfer paperwork for animals that have been adopted to ensure they are spayed/neutered, microchipped, vaccinated, heartworm or combo tested, etc.
  • Properly input all information necessary for the adoption into the software system. Must print out all necessary paperwork for the adoption and must have the adopter sign the adoption contract and any dismissal instructions.
  • Handle adoption fees and perform cash box closing for the adoption cash box.
  • Call adopters to inform them when their adopted pet is ready for pickup.
  • Perform tasks to increase the number of adoptions including taking pictures and videos of pets for adoption and posting on Facebook and in the animal management software.
  • May be required to assist with owner surrender counseling, rescue groups and cleaning when needed.
  • Other duties as assigned.
  • Must promote LifeLine Animal Project’s policies and philosophies.

Desired Skills:

  • Excellent customer service skills.
  • Extensive knowledge of dog and cat behavior, training, and animal breed recognition.
  • Knowledge in animal health and well-being to include nutrition needs, resources for information, knowledge of common animal diseases.
  • Ability to identify animal species, breeds, ages and sexes. Ability to identify signs of animal illnesses and injuries. Ability to recognize common animal behavior.
  • Demonstrated personal communication knowledge to include effective phone skills, effective interviewing techniques, public speaking and ability to communicate effectively in writing and orally.

Qualifications/Educational Background:

    Minimum of high school diploma.
  • Minimum of 1+ years experience in animal related field.
  • Must pass general knowledge test and animal knowledge test.
  • Must be available to work on weekends.
  • Must pass background check and drug screening.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Reports to: Shelter Director

The Director of Field Services is responsible for the leadership, direction, oversight and effective management of all field operations and animal law enforcement activities, as well as strategic initiatives to create and maintain community-driven resources for the pets and people of Fulton County, Georgia. The Director of Field Services ensures field services are provided on a continuous round-the-clock basis and done so within the parameters of all laws, regulations and procedures of the organization. The Director of Field Services creates a positive and productive environment that supports collaborative, inclusive and equitable relationships within the department, throughout the organization and in the community.

Essential Duties and Responsibilities:

Operations:

  • Hire, train and coach all field personnel, including Animal Service Officers (ASOs), supervisors, dispatch and administrative support staff.
  • Provide a safe work environment for all employees and animals.
  • Oversee daily audit of field activity to ensure all calls for service are complete. Monitor follow-up activities. Flag unusual activity and ensure issues are resolved quickly and professionally. Ensure that calls for service are investigated, correctly resolved and completed in a timely and efficient manner.
  • Oversee animal cruelty investigations. Ensure all evidence, reports and testimony are complete and accurate.
  • Oversee maintenance of all equipment, electronics and vehicles.
  • Request law enforcement agency assistance including issuance of warrants, searches/seizures and arrests. Work cooperatively with other law enforcement agencies when joint action is required.
  • Prepare ASOs for court appearances.
  • Assist citizens with complaints and concerns.

Community Initiatives:

  • Develop programs that advance Field Services beyond complaint response toward a community-driven resource for people and animals.
  • Implement a community-focused patrol model to involve community members in animal-related care.
  • Develop relationships with neighborhood groups and community organizations toward collaborative animal welfare solutions within the community.
  • Speak at schools and community groups to inform on Field Services, animal safety and care.
  • Coordinate with the Community Support and Pets for Life departments to deliver services and assistance in the field.
  • Train ASOs on community initiatives and ensure that Officers exhibit positive, professional interactions with the public.

Administration and Organizational Leadership:

  • Maintain excellent relationship with Fulton County administrators. Participate in regular meetings and update County management as needed. Provide reports, statistics and information to LifeLine leadership and County management.
  • Prepare for and coordinate with Atlanta-Fulton County Emergency Management Agency for potential county disasters that might require Field Services.
  • Provide leadership in national Human Animal Support Services (HASS) work groups and programs and in other local, state and national collaborative efforts.
  • Develop and conduct training for other LifeLine departments so that all staff understand Field Services policies.
  • Participate in LifeLine leadership meetings.
  • Develop relationships with law enforcement agencies in Fulton County to provide and obtain support as needed. Offer information and training to agencies when requested.

Desired Skills:

  • Expert animal handling skills for large and small animals.
  • Considerable knowledge of animal welfare programs.
  • Ability to prepare and maintain routine work records and reports.
  • Excellent communication and presentation skills.

Qualifications/Educational Background:

  • Minimum 5 years of experience in animal services field operations.
  • Four-year degree in criminal justice, animal welfare, public management or other related field.
  • NACA certification as ACO I and ACO II.
  • Additional certification and training in animal cruelty and investigation.
  • Advanced knowledge of state and county animal control ordinances and laws.
  • Valid, Georgia drivers license and eligible for coverage under LifeLine’s auto insurance policy.
  • Must be available to work nights and weekends as needed.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.

Reports to: Field Services Supervisor

Enforce animal control ordinances and animal laws. Assist and advise the public about proper animal care and provide information regarding resources available for animal care. Resolve conflicts regarding animals. Impound animals. Investigate cruelty complaints, animal bites and other animal related complaints.

Essential Duties and Responsibilities:

  • Understand Fulton County animal control ordinances and state laws regarding animals. Explain these laws to the public.
  • Receive and investigate complaints and reports from the public and other agencies regarding stray, dangerous, unwanted or improperly controlled animals.
  • Drive vehicle and patrol a designated geographical area of the County and enforce animal regulations, laws and ordinances.
  • Tactfully handle complaints and try to remedy problems and resolve conflicts.
  • Consult supervisors by radio in the handling of unusual and/or difficult situations.
  • Issue violation notices and court citations, collect evidence and appear in court as a witness.
  • Request law enforcement procedures including warrants, arrests, search and seizures. Work cooperatively with other law enforcement groups when joint action is required.
  • Rescue sick, injured or trapped animals. Humanely capture stray animals.
  • Advise the public about proper animal care and responsibility.
  • Answer emergency calls concerning persons bitten by animals; quarantine potentially rabid animals.
  • Administer first aid or minor treatments to animals; pick up and transport sick, injured or dead animals
  • Perform euthanasia procedures when requested by supervisor.
  • Interact with the public in a professional and knowledgeable manner to maintain public confidence and safety; speak at schools and to other community groups concerning animal control services.
  • Prepare reports, keep records and fill out forms concerning animal control violations and transactions.
  • Clean and disinfect vehicle and equipment at proper intervals with proper cleaning products.
  • Humanely, safely and competently handle all animals including vicious or feral animals

Desired Skills:

  • Excellent communication and presentation skills.
  • Knowledge of state and county animal control ordinances and laws.
  • Expert animal handling skills for large and small animals.
  • Ability to prepare and maintain routine work records and reports.

Qualifications/Educational Background:

  • Minimum 2 years of experience in animal services field operations.
  • Four-year degree in criminal justice or animal welfare, preferred.
  • NACA certification as ACO I and ACO II.
  • Additional certification and training in animal cruelty and investigation a plus.
  • Valid, Georgia drivers license and eligible for coverage under LifeLine’s auto insurance policy.
  • Must be available to work nights and weekends as needed.

To apply, please send a cover letter, resume, and salary history to employment@lifelineanimal.org.